TERMS AND CONDITIONS
By shopping at SeiRee, either in-store or through our online platform, you agree to comply with the following terms and conditions. All customers are expected to provide accurate information while placing an order, and anyone under the age of 18 must have parental or guardian consent to make a purchase. We take great care to ensure that all product descriptions, prices, and images displayed are accurate; however, slight variations in color, fabric, and design may occur due to lighting or screen settings. All products are subject to availability, and we reserve the right to discontinue or modify any item without prior notice.
Prices for all products are displayed in INR and may include or exclude taxes depending on local regulations. We reserve the right to change pricing at any time. Orders will only be processed after successful payment through accepted methods such as cash, credit/debit cards, UPI, bank transfers, or online payment gateways. Once an order has been placed and confirmed, cancellation is only permitted within [3 hours], and cancellations will not be accepted for customized or made-to-order items. We reserve the right to cancel any order due to unavailability of stock, inaccurate information, payment issues, or suspected fraudulent activity.
For online orders, products will be shipped within an estimated period of [5–7 business days], depending on the delivery location. Shipping charges may vary based on order value and destination. While we aim to deliver within the estimated timeline, we are not responsible for delays caused by courier services, natural disasters, strikes, or circumstances beyond our control. Once the order is dispatched, customers will receive tracking details. Any damage or loss during transit must be reported within [5 days] of delivery.
Returns and exchanges are accepted within [5 days] of purchase or delivery, provided the item is unworn, unused, unwashed, and returned in its original packaging with tags intact. Items purchased on sale, under discount offers, or involving accessories, lingerie, or customized orders are non-returnable and non-refundable. After receiving returned items, our team will inspect them and, if approved, refunds will be processed to the original mode of payment within [5 working days]. Exchanges are subject to product availability. Alteration services may be provided upon request and may incur additional charges. For customized or made-to-order products, an advance payment of [percentage %] is mandatory, and such orders are neither refundable nor cancellable once production has begun.
All logos, product images, designs, text, and content used on our website, social media, and promotional material are the intellectual property of [Minnara Queens] and cannot be copied, reproduced, or used without written consent. We respect your privacy and ensure that any personal information provided to us is used solely for communication, order processing, delivery, and service improvement. We do not sell or share customer data with third parties except trusted partners such as payment gateways and delivery services.
By purchasing or using our services, you agree that [Minnara Queens] shall not be held liable for any direct or indirect loss, damage, or injury resulting from the use of our products. Our liability is strictly limited to the purchase value of the product. These terms and conditions are governed by the laws of [State/Country, e.g., Kerala, India], and any disputes shall be subject to the jurisdiction of the courts located in [Kottayam]. For any questions, concerns, or support, customers can contact us at [9605638941].